30 days free return
At beauty-fab.de we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a simple and hassle-free returns process.
Details of the return policy:
- Return period: You can return items within 30 days of receiving your order.
- Condition: Items must be in their original condition, unused and in the original packaging to be eligible for return.
- Free Returns: We cover the return shipping costs so you can return your items at no additional cost.
To return an item:
Contact Customer Service: Contact our customer service team at support@beauty-fab.de to initiate your return. Include your order number and the reason for the return.
Receive return instructions: Our team will provide you with a return authorization and detailed instructions on how to return your item.
Pack your return: Pack the items securely in the original packaging, including all accessories, labels and documentation.
Shipping label: We will send you a prepaid return label. Print the label and attach it to the package.
Ship the package: Drop off the package at the nearest shipping carrier location following the instructions in the return authorization email.
Refund process:
Inspection: Once we receive your return, we will inspect the items to ensure they meet the return criteria.
Refund: After verification, we will process your refund. Depending on your bank or payment provider, it may take up to 3 business days for the refund to appear in your original payment method.
stock exchanges:
Please call or email us to discuss any issues with your product and we will do our best to resolve the issue for you.
Non-returnable items:
Certain items may not be returnable for hygiene or safety reasons. These items will be clearly marked as non-returnable in the product description.
CONTACT INFORMATION
Company name: Beauty-fab
Address: Krugenhofen 59, Aachen, 52066, Germany
Contact:
📱 +49 (241) 9809 3031